Team & Culture
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At Holiday Inn Queenstown Frankton Road, we understand that exceptional hospitality begins with hearts that feel heard and minds that feel valued. Our collaboration with Headlight Trust brought profound meaning to R U OK Day through an enriching 'Five Ways to Wellbeing' workshop, creating a sanctuary of understanding where colleagues became companions in wellness, sharing stories, insights, and support.
Our commitment to mental health reflects a deeper truth - when we nurture the wellbeing of our team, that warmth naturally radiates through every interaction and service. Genuine hospitality flows from hearts that feel supported, minds that feel valued, and a workplace culture where every member truly matters.
Our greatest strength lies in our diversity. Holiday Inn Queenstown Frankton Road proudly employs team members from across the globe, creating a vibrant tapestry of cultures, traditions, and perspectives. We celebrate this diversity through cultural events, shared celebrations, and an inclusive environment where every team member feels valued. This multicultural spirit enriches our service, allowing us to welcome guests from every corner of the world with genuine understanding and warmth.
At Holiday Inn Queenstown Frankton Road, we place a strong emphasis on fostering staff awareness about sustainable practices through meticulously arranged training sessions. By equipping our staff with the knowledge and tools to implement sustainable practices, we ensure that our commitment to sustainability is reflected in every aspect of our operations.
We prioritised the well-being for our staff through a daily morning warm-up exercise routine and dedicated venues for fitness, stretching, and yoga sessions. These initiatives prepare staff for the physical demands of their work, reduce injury risk, and promote overall health. By fostering a culture of wellness, we ensure our employees are energised, active, and maintain a healthy work-life balance, contributing to a positive and productive workplace.
We understand that work and life can sometimes present challenges. That's why we provide easy access to contact information for employees who may need help. Our support system is in place to ensure that our team members have the resources they need to navigate difficulties and thrive in their roles.
To foster a sense of community and celebrate our team’s achievements, we host monthly social gatherings. These events provide an opportunity for staff to relax, socialise, and build stronger connections with one another. During these gatherings, we also recognise and honour the 'Employee of the Month,' celebrating their hard work and dedication, encouraging a positive and supportive work environment.